The average lifespan of computers including open box laptops are 3 years. This demo program allows you to experience, evaluate, and check out the equipment you have purchased for 2-weeks with no-obligations. To facilitate this process, 2NDGEAR offers a unique computer demo program for certain quantities of orders which can be a deal closer for a specific type of buyer. With this assurance, the anxiety of purchasing an open box laptop can be alleviated. What 2NDGEAR can offer that other retailers cannot, is a level of customer service provided to help with any products sold under the company name. What’s more, the open box laptop may not even be inspected, leaving it up to the new buyer to discern why the product was sent back and what happened after it was opened. Once the merchandise is removed from the box its value immediately decreases, and much of the time, an open box laptop simply is a like-new laptop at a discounted price, making it an excellent deal.īuyers beware though, some companies have policies that will allow a few weeks usage before the product is returned, in which case it may come back with minor cosmetic damages or worse. The pros of purchasing an open box laptop are obviously and most evidently the huge price drop. Many customers have had issues with purchasing open box laptops, often encountering problems with the products being less functional or having more technical difficulties than they would have by simply buying a brand new model from a trusted retailer. This is not always the case, however, and some retailers can mislead consumers by selling “open box” laptops that have defects or other wear and tear the potential buyer is unaware of. Technically, in terms of quality, an open box laptop should be no different than a brand-new laptop. Pros and Cons of Purchasing an Open Box Laptop They also offer return and replacement programs which can be used to either replace, return, or assist you with your new purchase. These additions are only some of what differentiates trusted resellers like 2NDGEAR from other refurbished and open box laptop suppliers. An established and reputable e-Commerce retailer focuses on the quality of the professionals and technicians they employ, making themselves available for any and all questions regarding products, setup, and warranty details and descriptions.įor example, when purchasing through 2NDGEAR, customers are given an advance replacement warranty program providing 3 years protection on laptops, desktops, LCD monitors, servers, and networking equipment, a 2-year warranty on storage products, and a 90-day warranty on laptop batteries. When purchasing from typical large electronic retailers , there is more confidence that the company is not trying to “trick” you into buying a laptop that might not be as qualified as it is advertised initially. They offer comprehensive inspection processes and product transparency to ensure that your purchase is of the highest quality. What sets certified and trusted resellers apart is that some specialize in both refurbished laptops and open box laptops. Many refurbished laptops, as well as open box laptops have a reputation for being tarnished by poor warranty standards. The major difference between a refurbished laptop and an open box laptop is that a refurbished laptop has been audited, reconditioned, and tested before being resold, while an “open box” laptop has just been taken out of the box, previously owned, but not used.įor both the educated consumer and first-time buyer, the process of purchasing either one of these laptops from any reseller can be time consuming and risky, limiting their options. The Difference Between Refurbished and Open Box Laptops To help you decide whether an open box option is worth the investment, take in these considerations before you buy. We’ve covered the benefits of refurbished laptops in our previous blog here. Whether a laptop is for personal use or business purposes, there are many choices and the most important part is to know the difference between each pre-owned variation. With open box laptops, refurbished, and other used options, the market for buying non-new computers can be very confusing. Should You Buy an Open Box Laptop? The Real Deal on Buying an Open Box LaptopĪs a consumer, terminology for purchasing a pre-owned laptop can be a bit overwhelming.